Talk It Out: The Importance of Effective and Consistent Communication in Construction Projects
While good communication alone may not guarantee the success of a construction project, a lack of communication among the project team will almost always doom a project to failure. With so many moving parts, clear and consistent communication between the owner, contractors, architect, engineers and other consultants is essential to meeting expectations and schedules. Efforts at good construction project communication must be deliberate and robust. As the famous British playwright George Bernard Shaw observed: “The single biggest problem in communication is the illusion that it has taken place.”